Customer Service

DIRECTV Customer Service

Need help? You’ve come to the right place.

Order New Service

CALL 1.703.202.4306

Billing Questions

CALL 1.800.531.5000

Technical Support

CALL 1.800.531.5000

Move Your Service

CALL 1.800.531.5000

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Top-Rated Customer Service When You Need It

DIRECTV customer service is ready to help you with all of your TV needs. Their customer service specialists can:

  • Answer all of your billing questions
  • Get technical support
  • Transfer your service to a new address
  • Upgrade your DIRECTV package
Existing Customers
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Existing Customer Support

Whether you have a technical problem or need help using your new device, call the DIRECTV customer service phone number at 1-800-531-5000. They are there to help! Please be by your TV when you call so their team can walk you through anything you need.

Existing Customers

Moving Soon? Let us help you with that.

In just one call we can help transfer your DIRECTV service to your new home.

CALL 1.800.531.5000

DIRECTV Packages For Existing Customers

TV Packages

DIRECTV has a TV package for everyone! Sports fans, casual channel surfers and families all can find something to watch.

PACKAGES

Internet

DIRECTV is better with high speed internet. Take advantage of all the features DIRECTV has to offer by getting connected.

SEE INTERNET

Technology

Watch at home or watch on the go. DIRECTV has the technology to entertain you wherever you are.

DIRECTV TECHNOLOGY

Existing Customer FAQs

To pay your DIRECTV bill you have options. You can pay online at directv.com, pay by phone by calling 844-218-7207, pay by USPS mail or pay in person with cash or money order at DIRECTV’s authorized payment partners.

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Go to stream.directv.com or download the DIRECTV app and log in. You’ll need the user ID and password that you created when you signed up for service.

To connect with a DIRECTV STREAM customer representative, simply call 1-800-288-2020.

New Service FAQs

Yes! You can now enjoy DIRECTV with or without a satellite dish. All you need to enjoy DIRECTV without a satellite dish is a subscription to DIRECTV STREAM and high speed internet.

No, DIRECTV is only a TV provider, but that means you have options! You can build a better TV and internet bundle with any internet provider available at your address.

The DIRECTV Sports pack includes 20+ sports channels jammed packed with professional and college team coverage.